Introduction
Updating your iPhone should be a straightforward process. However, many users encounter the frustrating issue of their iPhone stuck on preparing update. This problem can delay important updates and compromise your phone’s performance. Fortunately, several solutions can resolve this issue effectively. This comprehensive guide will walk you through each step to get your iPhone back on track.
Why Does an iPhone Get Stuck on Preparing Update?
Understanding the root causes of this issue is essential. Several factors can contribute to your iPhone getting stuck during the update process:
Insufficient Storage Space
One of the most common reasons is a lack of available storage. Updates require a certain amount of free space to download and install properly.
Network Issues
A stable internet connection is crucial for downloading updates. Weak Wi-Fi signals or intermittent connectivity can cause the update to hang.
Software Glitches
Occasionally, temporary software bugs can interfere with the update process, causing it to freeze.
Server Overload
When Apple releases new updates, their servers can become overwhelmed with requests, leading to delays.
Corrupted Update Files
Sometimes, the update file itself may be corrupted, preventing the installation from proceeding smoothly.
Preliminary Checks Before Troubleshooting
Before diving into specific solutions, it’s wise to perform some basic checks:
Ensure Sufficient Battery Life
Make sure your iPhone has at least 50% battery life or is connected to a charger.
Verify Available Storage
Navigate to Settings > General > iPhone Storage to check if you have enough space for the update.
Restart Your iPhone
A simple restart can often resolve minor glitches that may be causing the issue.
Step-by-Step Solutions to Fix iPhone Stuck on Preparing Update
If the preliminary checks don’t resolve the issue, try the following methods:
Delete the Update File and Re-download
Sometimes, deleting the existing update file and re-downloading it can solve the problem.
Steps:
Go to Settings > General > iPhone Storage.
Locate the update file.
Tap on it and select Delete Update.
Restart your iPhone.
Navigate to Settings > General > Software Update and download the update again.
Reset Network Settings
Resetting your network settings can fix connectivity issues that may hinder the update.
Steps:
Open Settings.
Tap General > Reset.
Select Reset Network Settings.
Reconnect to your Wi-Fi network and attempt the update again.
Use iTunes or Finder to Update
Updating via iTunes (on Windows or macOS Mojave and earlier) or Finder (on macOS Catalina and later) can bypass issues occurring on the device.
Steps:
Connect your iPhone to your computer.
Open iTunes or Finder.
Select your device.
Click Check for Update.
Follow the on-screen instructions.
Force Restart Your iPhone
A force restart can clear temporary system glitches.
Steps:
- For iPhone 8 and later: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Side button until the Apple logo appears.
- For iPhone 7/7 Plus: Press and hold both the Volume Down and Sleep/Wake buttons until the Apple logo appears.
- For iPhone 6s and earlier: Press and hold both the Home and Sleep/Wake buttons until the Apple logo appears.
Check for VPN or Security Software
VPNs or security software can interfere with the update process.
Steps:
Disable any active VPNs.
Temporarily turn off security software.
Attempt the update again.
Free Up Storage Space
If storage is the issue, consider deleting unused apps, photos, or videos.
Steps:
Go to Settings > General > iPhone Storage.
Review large files and apps.
Delete unnecessary items to free up space.
Perform a Factory Reset (as a Last Resort)
If none of the above methods work, a factory reset may be necessary. Ensure you back up your data before proceeding.
Steps:
Go to Settings > General > Reset.
Select Erase All Content and Settings.
After the reset, set up your iPhone and attempt the update again.
How to Prevent iPhone from Getting Stuck on Preparing Update
Preventive measures can save you from future headaches. Here’s how to avoid this issue:
Maintain Sufficient Storage
Regularly clear out unnecessary files and apps to ensure there’s always enough space for updates.
Keep Your iOS Updated
Ensure your device is running the latest version of iOS to benefit from bug fixes and improvements.
Use a Stable Wi-Fi Connection
Always use a reliable and strong Wi-Fi network when downloading updates.
Regularly Restart Your Device
Restarting your iPhone periodically can help maintain optimal performance.
Avoid Updating During Peak Times
Try updating during off-peak hours to avoid server overload issues.
When to Contact Apple Support
If none of the solutions work, it may be time to contact Apple Support. Persistent issues could indicate a hardware problem that requires professional attention.
Conclusion
Dealing with an iPhone stuck on preparing update can be frustrating, but it’s a solvable problem. By following the steps outlined in this guide, you can address the issue effectively and ensure your iPhone updates smoothly in the future. Regular maintenance and being proactive with updates will help prevent this problem from recurring.
